Introduction

MM Catering respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website – mmcatering.co.uk.

2. What Information We Collect

We may collect:

• Contact details (name, email address, phone number)
• Event details (event date, number of guests, address, dietary preferences)
• Payment data (via third-party payment processor)
• Technical data (IP address, browser type, device)

• Communications data (your messages to us, our replies)

3. How We Use Your Information

We use your data to:

• Respond to your enquiries and provide quotations
• Manage your bookings and deliver our catering services
• Process payments and issue invoices
• Send marketing communications (only if you opt in)

• Analyse website use to improve our service and security

4. Legal Basis for Processing

We rely on:

• Your consent (e.g. for marketing)
• Performance of a contract (for bookings)
• Our legitimate interests (e.g. security, improving our service)

5. Sharing Your Information

We may share your data with:

• Payment processors
• Service providers (e.g., catering staff, suppliers)
• Professional advisers (like accountants)
• Regulatory bodies if required by law

We require all third-parties to keep your data secure and only use it for the purposes we specify.

6. Data Retention

We will keep your personal data only as long as needed:

• Enquiry data: up to 24 months after last contact (unless otherwise agreed)
• Booking and payment data: usually for legal or accounting reasons (e.g. up to 6 years)

7. Cookies

We use cookies when you visit our website to:

• Ensure core functionality
• Remember your preferences
• Analyse site usage

If we use non-essential cookies (such as analytics), we will ask for your consent in accordance with UK law.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the data we hold about you
• Rectify inaccuracies
• Erase your data (in some cases)
• Restrict or object to processing
• Withdraw your consent (e.g. for marketing)
• Receive your data in a portable format

To exercise any of these rights, please contact us at:

Phone: +44 (0)1656 654 003
Email: sales@mmcatering.co.uk

9. Security

We take appropriate technical and organisational measures to protect your data, including secure servers, access controls, and regular reviews.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version on our website and update the “Last updated” date.

11. Contact

If you have any questions about our privacy practices, please contact us:

Email: sales@mmcatering.co.uk

Phone: +44 (0)1656 654 003

Address: New Units,
Heol Ffaldau,
Brackla Industrial Estate,
Bridgend CF31 2AJ
United Kingdom

Last Updated: 19/11/2025